Disabled Access

Our practice offers the following facilities:

  • Step free access: All of the rooms that patients require access to are on the ground floor of the practice.

  • Wheelchair access: The practice is wheelchair accessible; fitted with automatic double-doors for ease of access. We have a wheelchair that can be used by patients whilst visiting the practice. If you telephone us in advance, we can arrange for a member of staff to meet you in the car park with our wheelchair and help you throughout your visit.

  • Disabled WC: We have a disabled toilet for the use of patients.

  • Disabled parking: We also have disabled spaces in our car park directly in front of the entrance .

  • Induction loop: We have a portable hearing loop that can be taken into any clinical room or used at reception. Please ask the receptionist.

  • Large text or alternative font: We are happy to provide any letters or our own patient leaflets in large text or alternative fonts, on request. Please ask the receptionist for further details.

  • Communication support services for deaf people:  We can access these through an external company. Please let your doctors secretary know if you require this support.

 

We make every effort to make the surgery accessible for disabled patients. There is access through the main door and we have a wheelchair available for use in surgery.

 

Hearing Difficulties

If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room. Alternatively, we do have the facility of a portable induction loop. If you would like to use this, please ask at reception for assistance.